During 2011, the Home Office worked with eight police force areas to
trial a new approach to handling antisocial behaviour calls from the
public and then manage their cases. The aim was to improve the ability of forces to identify
victims most at risk and to respond appropriately with their local
partners. The trials represent a 'bottom-up' effort to shift
practitioners' focus to protecting victims and communities, rather than
just logging types of antisocial behaviour.
The full report which analyses the results and lessons learnt from the trials is available to download here: http://www.homeoffice.gov.uk/publications/crime/asb-focus-on-the-victim
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